To provide a safe, environmentally responsible, and quality ferry service between the Island of Newfoundland and the Province of Nova Scotia in a reliable, courteous and cost-effective manner.Marine Atlantic operates on two routes. The first is a year round, 96 nautical mile daily ferry service between Port aux Basques, Newfoundland and Labrador and North Sydney, Nova Scotia. The second, offered from mid-June until late September, is a 280 nautical mile tri-weekly ferry service between Argentia, Newfoundland and Labrador and North Sydney, Nova Scotia.
Roles and Responsibilities
The Board operates by delegating certain of its responsibilities to management and reserving certain powers for itself. The Board’s principal duties fall into the following categories:
Challenges, Issues and Initiatives
In 2010/2011 Marine Atlantic introduced two new vessels into its fleet. Customer satisfaction has increased with the new fleet and the Corporation is focused on continued improvements to customer service. In 2012, Marine Atlantic’s major projects focused on shore-based upgrades at all three ports to facilitate and improve traffic flow and strengthen service reliabilities. In recent years, Marine Atlantic has been challenged by the change in traffic mix with passenger related traffic declining and commercial related traffic increasing. In order to achieve ongoing cost efficiencies and to develop sustainable long term funding, Marine Atlantic is focused on how it runs its business by improving cost effectiveness through improved business processes and developing cost containment strategies. A key initiative is improving the safety culture throughout the organization with a focus on safety in every aspect of its operations.
Core Values, Attributes, Competencies and Experience
Directors are expected to carry out their duties and responsibilities and interaction with others in a manner which promotes the Corporate Values of the Corporation which are binding on all employees of Marine Atlantic. The Corporate Values of Marine Atlantic are: Safety, Integrity, Excellence, Teamwork and Commitment. SafetyProtection of people, property, and the environment is our ultimate priority. Excellence in managing health, safety and environmental performance is critical to our sustainability and long-term business success. Integrity We say what we mean, mean what we say and do what we say. Honesty and credibility opens the path to engagement. Our actions always align with what we say. The reputation of our business is dependent on our ethical behaviour in everything we do.Excellence We are passionate about our internal and external customers and our services. We take pride in what we do and are committed to continuously improving how we operate through innovation and information sharing. We always focus on the needs of our internal and external customers and are dedicated to satisfying those needs with a sense of urgency.TeamworkWe always help each other. Working together always results in better outcomes. CommitmentWe are all responsible for our performance and the success of the business. We understand our commitments to each other and to our customers.In addition to the Corporate Values of Marine Atlantic applicable to both employees and Directors of Marine Atlantic, each Director is expected to possess the following core attributes, competencies and experience:Informed JudgmentThe ability to provide wise, thoughtful counsel, to analyze, ask relevant questions at the strategic level, consider the different stakeholders’ perspectives, understand situations and problems by addressing underlying issues.AccountabilityDemonstrating high ethical standards and integrity, being willing to act on and remain accountable for board decisions, meeting the accountabilities outlined in the law, by-laws and rules of the board, seeing oneself as serving the interests of Canadians.Impact and InfluenceThe awareness of the impact of organizational issues, policies and decisions on public interest and concern. The capacity to be sensitive to the differing needs and agendas of multiple stakeholders and to act to convince or influence others in order to have a specific impact or effect.Financial LiteracyThe ability to read and assess financial statements.Public PolicyExperience in or knowledge of public policy.
Specific Skills, Knowledge and Experience
As a whole, the Board of Directors should include individuals who possess a strong mix and balance of skills, knowledge and experience. The specific skills and experience expected to comprise the Board, but not necessarily in each individual director include the following areas:Human Resources – Extensive experience and expertise in managing the human resources and labour relations functions of a corporation.Finance – Financial expertise and experience to provide the skill required for the Audit Committee requirements (i.e. CA or equivalent). Public, Government and Stakeholder Relations – An understanding of government functions and public policy considerations. The ability to understand and take the interests of different stakeholders including customers into account in the decision making process. Transportation and Marine Industry – An understanding of vessel management and marine operations. Knowledge and understanding of transportation industry, including trucking and an understanding of tourism and hospitality operations. Knowledge of local communities where Marine Atlantic operates in would be an asset. These communities include: Port aux Basques and Argentia, Newfoundland and Labrador and North Sydney, Nova Scotia.
The Board representation consists of a diversified range of skills. Ongoing representation should include marine expertise, legal, human resources, consumer satisfaction/marketing expertise, organizational change and transformation management. The Board should reflect local regional representation and gender balance.
The Working Conditions for the Board are as follows:a) Meetings
b) Annual Time Commitment
c) Committee Work
d) Code of Conduct In addition to the Conflict of Interest Act and the Ethical and Political Activity Guidelines for Public Office Holders as outlined in Accountable Government, Directors are required to comply with Marine Atlantic’s Board of Directors Conflict of Interest Guidelines and Code of Conduct for Directors.e) Remuneration and ExpensesDirectors receive per diem remuneration as set out in the Remuneration Guidelines for Part-Time Governor in Council Appointees in Crown corporations, along with Board approved expenses, in accordance with Marine Atlantic’s Expense Guidelines.