Argentia Service Delayed to June 26
St. John’s, NL – Last week, Marine Atlantic announced that during its integration activities, a problem was identified with the Ala’suinu’s lubrication system. Following further investigation, a way forward has been identified and activities are ongoing to correct the issue. Due to the timeframe required to complete the necessary work and integration activities, the first sailing of the 2024 Argentia service will be delayed until June 26.
Argentia customers
Customers impacted by the delay in Argentia service will be re-routed through the Gulf service (Port aux Basques – North Sydney). All customers will receive notifications and an updated itinerary with their new reservation details by end of the day on Friday, June 7. Argentia customers will receive compensation in accordance with Marine Atlantic policy.
Port aux Basques customers
To increase available capacity on the Port aux Basques service during this period, and to transport impacted Argentia customers, Marine Atlantic is adjusting its schedule between June 14 – 25 to add additional crossings. As a result, there will be adjustments to the sailing schedule on the Port aux Basques service. These schedule changes will result in customers receiving notifications of their new departure times. Customers with reservations on the Port aux Basques service began receiving these communications yesterday. Any customers with crossing times more than 5 hours from their original crossing time will receive compensation in accordance with Marine Atlantic policy.
Any customer who would like to discuss alternate travel arrangements are encouraged to visit www.marineatlantic.ca or contact the Reservations Team at 1-800-341-7981.
Marine Atlantic apologizes for this inconvenience.